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38000017097
I got a new phone or did a factory reset and I'm unable to sign-in because my Microsoft Authenticator doesn't work. What can I do?
A ticket will need to be submitted so the Help Center can reset your Authenticator on the back end.
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38000017099
My BDS issued Surface Device screen is black, won't turn on or is non-responsive. What should I do?
Press and hold down the power button until your Surface shuts down and restarts and you see the Wi
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38000017100
How do I Sign in with a Passwordless Credential? (Enable Phone Sign-in)
Tired of typing your password every time you sign in? IT suggests setting up password-less sign-in b
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38000017209
How do I setup Microsoft Outlook & Authenticator Setup for Mobile? (iOS/Android)
The following media will show you how to install and configure Microsoft Outlook and Authenticator o
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38000017230
I forgot my email/Office 365 password, how do I reset it? (Office 365)
To reset your password, open a web browser and navigate to https://passwordreset.microsoftonline.com
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38000017233
Sensitivity Labeling: Categorizing Data to Improve Security
Sensitivity Labeling: Categorizing Data to Improve Security
As an employee or contractor with BDSC
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38000017242
I'm getting scam messages on my phone, what should I do?
If you are getting messages from higher ups asking you to get iTunes cards or similar it's a scam. I
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38000017264
Distribution Group or Shared Mailbox?
A Distribution Group is a list of email addresses. Email sent to the list (which has its own email a
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38000017271
I'm getting a pop up that says my Windows is not activated.
Please submit a ticket and we'll activate Windows. This process may take about 15 minutes, so please
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38000017278
My title, department, or some other field is wrong in Microsoft 365/Teams/Outlook. How can I update it?
The information displayed originates directly from ADP. Should the contact card in Teams or Outlook