Parts Placement
Part Placement
Field reps use the Part Placement screen to provide feedback that parts they have ordered have now been placed into a store display. The parts placement screen is available on i:cWeb and i:cMobile and is broken up into three sections: Parts on Order, Parts Placement and Issues.
icMobile Parts on Order
The Parts on Order section lists all the parts that have been ordered but not shipped. This section is useful and the first section because it is easy to see which parts are already on order for the store.
Clicking the down arrow expands the part on order to reveal the details about why it was ordered.
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icMobile Parts Placement
The Parts Placement screen is used by a field rep during each visit to provide a status of the placement.
A status must be provided by the field rep each time this screen is encountered during call form entry.
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Part Placement sections
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Part Details and Image - An approved and shipped part is made available to be placed
- The part name is from the part list
- The part image is uploaded for each part using the Parts Management screen
- Placement Status
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Placed - Selecting placed means the field rep placed the part in the store display. The field rep is required to upload an image of the part in the display.
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Did Not Place - Selecting Did Not Place means the field rep did not place the part during this visit. A reason is required why the part not placed.
icMobile Issues (Request Vendor Visit)
The third section on the Parts Placement screen is Issues. Part Orders are set with the Request Vendor Visit status where either the part status is not know or the issue can be resolved without a part.
All Request Vendor visits are displayed in the issues section of the Parts Placement screen.
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