Rep's Rate Type Set Wrong for Payroll

Issue:

When a rep has had their rate type changed in the HRIS system from entering their hours in IC to entering their hours in the HRIS before their payroll has been processed the reps hours are excluded from the payroll export.

Example:

Joe Smith is a field rep on a Dedicated program
Joe enters visits with hours into IC
Joe is set as being paid by IC hours the first week of the pay period
On the second week Joe is set to be paid out of HRIS
Team approves hours on the Work Review screen in IC
- Joe's hours are not approved because he is set not to be paid through IC
The Payroll team pulls payroll export
- Joe's hours are not exported because he is set to be paid out of HRIS AND his hours have not been approved

Solution:

Overview

To solve this we need to unpost that team's payroll, fix the reps, approve their pay and repost their payroll. Then payroll has to run the payroll export. All this has to happen fairly quickly because the employee import runs every hour on the half hour (9:30,10:30,...).

Very important: Before continuing contact payroll and make sure they are prepared to pull payroll again and wish to proceed.

Delete posted payroll record from tblPayperiodReconciled for the affected team and pay period
Update affected reps, set RateTypeCode to H in tblPerson
In IC log in as Account Team for the affected team
- Go to the Work Review screen
- Verify the Pay period
- Post the Pay period
Contact Payroll to have them pull payroll