i:c Release Notes 2025-05-14 - ProjectCenter/InsightCenter Integration

ProjectCenter/InsightCenter Integration

The Break Fix teams requested a call form data integration between InsightCenter and ProjectCenter to support PC sending data to the Samsung client using a PC integration.

This integration is accomplished by the team setting up a project and survey in PC and then setting up the same project in IC and linking the PC survey and work orders to an IC call form and store assignments.

You can read about the details in the PC/IC Integration article